Medication Refills
How you get a refill depends on where your prescription is filled. Pick yours and we'll show you exactly what to do and when.
Where Is Your Prescription Filled?
Not sure which one you're on? Email refills@asymmetrichealth.com and we'll sort it out.
Start With Your Pharmacy
Call your pharmacy or use their app. You may already have refills on file.
When to Ask
1 Week Left
Request your refill when you have about a week of medication remaining.
Who Tells You
Your Pharmacy
Your pharmacy will let you know when it's ready, the same as any other prescription.
Request With 2 Weeks of Medication Left
Processing, compounding and shipping take about two weeks in all. Asking early keeps you from running out.
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Today
You Send a Request
Compounds are never sent with refills, so every fill starts with the form below.
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Within 3 business days
We Process It
Our goal is to process your request within 3 business days. You get a text and a portal notice when your order is placed.
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5 to 7 business days
The Pharmacy Makes and Ships It
Compounds take this long to make and ship after we send them.
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Until it arrives
Track It Anytime
Follow your order in the Refill portal from the moment it is placed.
Request a Refill
Takes about a minute. Submitting this form is your written refill request.
Have These Ready
- The name and current dose of each medication you need refilled
- Your date of birth
- Whether you have any side effects or concerns about the medication
Keep Labs and Visits Current
If your labs or follow-up visit are past due, we hold the refill until they're done. That's how we keep your dosing safe and on target.
Track Your Compounded Order
After you submit, you'll get a text and a portal notice when your order is placed. Track it anytime in your Refill portal.
Not Sure What to Do?
Not sure which path you're on, or having a problem with a refill or an order? Email us directly at refills@asymmetrichealth.com and we'll sort it out.